@extends('layouts.admin')

@section('content')
    <!-- Page content area start -->
    <div class="page-content">
        <div class="container-fluid">
            <div class="row">
                <div class="col-md-12">
                    <div class="customers__area bg-style mb-30">
                        <div class="item-title d-flex justify-content-between">
                            <h2>{{ @$title }}</h2>
                        </div>
                        <div class="bg-page">

                            <!-- Ticket Details Start -->
                            <section class="ticket-details-page section-t-space">
                                <div class="instructor-ticket-content-wrap bg-white radius-8">

                                    <div class="row">
                                        <div class="col-12 col-md-12 col-lg-8 col-xl-8">
                                            <div class="ticket-details-left-part">
                                                <div class="ticket-replies-wrap mb-20 ticket-details-box radius-4 p-20">

                                                    <div class="ticket-details-box-title">
                                                        <h6 class="font-16 font-medium mb-20">Ticket Replies</h6>
                                                    </div>


                                                    @forelse($ticketMessages as $ticketMessage)
                                                        <div class="ticket-reply-item
                                                            @if($ticketMessage->reply_admin_user_id) ticket-reply-item-staff @elseif($ticketMessage->sender_user_id) ticket-reply-item-student @endif">
                                                            <h6 class="font-16 font-medium mb-2 text-capitalize">
                                                                @if($ticketMessage->sender_user_id)
                                                                    {{ @$ticketMessage->sendUser->name }}
                                                                @elseif($ticketMessage->reply_admin_user_id)
                                                                    {{ @$ticketMessage->replyUser->name }} (Admin)
                                                                @endif
                                                            </h6>
                                                            <div class="ticket-reply-content">
                                                                <p>{{ $ticketMessage->message }}<br></p>
                                                                @if($ticketMessage->file)
                                                                    <div class="upload-img-box mb-25">
                                                                        <a href="{{getImageFile($ticketMessage->file)}}" target="_blank"><img src="{{getImageFile($ticketMessage->file)}}" alt="img"></a>
                                                                    </div>
                                                                @endif
                                                            </div>
                                                        </div>
                                                    @empty
                                                        <p>No Reply Found!</p>
                                                    @endforelse
                                                </div>

                                                <div class="ticket-details-reply-form-box ticket-details-box radius-4 p-20">

                                                    <div class="ticket-details-box-title">
                                                        <h6 class="font-16 font-medium mb-20">Write a reply</h6>
                                                    </div>

                                                    <form action="{{ route('support-ticket.admin.messageStore') }}" method="post" enctype="multipart/form-data">
                                                        @csrf
                                                        <input type="hidden" name="ticket_id" value="{{ $ticket->id }}">
                                                        <div class="row">
                                                            <div class="input__group col-md-12 mb-30">
                                                                <textarea class="form-control" name="message" cols="30" rows="6" placeholder="Write your message" required></textarea>
                                                                @if ($errors->has('message'))
                                                                    <span class="text-danger"><i class="fas fa-exclamation-triangle"></i> {{ $errors->first('message') }}</span>
                                                                @endif
                                                            </div>
                                                        </div>

                                                        <div class="row">
                                                            <div class="col-md-12 mb-15">
                                                                <div class="">
                                                                    <h6 class="label-text-title color-heading font-medium font-16 mb-3">Upload Your File
                                                                    </h6>
                                                                    <input type="file" name="file">
                                                                </div>
                                                            </div>
                                                            <div class="col-md-12 mb-20">
                                                                @if ($errors->has('file'))
                                                                    <span class="text-danger"><i class="fas fa-exclamation-triangle"></i> {{ $errors->first('file') }}</span>
                                                                @endif
                                                                <p class="font-14 placeholder-color mb-0">Valid file type : jpg, jpeg, gif, png and File size max : 10 MB</p>
                                                            </div>
                                                        </div>

                                                        <div class="row">
                                                            <div class="col-md-12 mb-30 create-tickets-btns">
                                                                <button type="submit" class="btn btn-blue theme-btn theme-button1 default-hover-btn">Submit</button>
                                                            </div>
                                                        </div>
                                                    </form>
                                                </div>

                                            </div>
                                        </div>
                                        <div class="col-12 col-md-12 col-lg-4 col-xl-4">
                                            <div class="ticket-details-right-part ticket-details-box radius-4 p-20">

                                                <div class="ticket-details-box-title d-flex justify-content-between align-items-center mb-20">
                                                    <h6 class="font-16 font-medium">Ticket Info</h6>
                                                    <div class="ticket-info-right-status d-flex align-items-center">
                                                        <span class="font-15">Status :</span>
                                                        @if($ticket->status == 1)
                                                            <div class="ticket-status-box radius-3 bg-green text-white font-14">Open</div>
                                                        @elseif($ticket->status == 2)
                                                            <div class="ticket-status-box radius-3 bg-deep-orange text-white font-14">Closed</div>
                                                        @endif
                                                    </div>
                                                </div>

                                                <div class="ticket-info-top-box">
                                                    <div class="ticket-info-content">
                                                        <p class="font-semi-bold">Subject</p>
                                                        <p>#{{ $ticket->ticket_number }} - {{$ticket->subject}}</p>
                                                    </div>
                                                    @if(@$ticket->department->name)
                                                        <div class="ticket-info-content">
                                                            <p class="font-semi-bold">Department</p>
                                                            <p>{{ @$ticket->department->name }}</p>
                                                        </div>
                                                    @endif

                                                    @if(@$ticket->priority->name)
                                                        <div class="ticket-info-content">
                                                            <p class="font-semi-bold">Priority</p>
                                                            <p>{{ @$ticket->priority->name }}</p>
                                                        </div>
                                                    @endif

                                                    @if(@$ticket->service->name)
                                                        <div class="ticket-info-content">
                                                            <p class="font-semi-bold">Related Service</p>
                                                            <p>{{ @$ticket->service->name }}</p>
                                                        </div>
                                                    @endif
                                                </div>

                                                <div class="ticket-info-bottom-box">
                                                    <div class="ticket-info-content">
                                                        <p>Opened : {{ $ticket->created_at }}</p>
                                                        <p>Last Response : {{ @$last_message->created_at }}</p>
                                                    </div>
                                                </div>

                                            </div>
                                        </div>
                                    </div>

                                </div>
                            </section>
                            <!-- Ticket Details End -->

                        </div>
                    </div>
                </div>
            </div>

        </div>
    </div>
    <!-- Page content area end -->
@endsection

@push('style')
    <link rel="stylesheet" href="{{asset('admin/css/custom/image-preview.css')}}">
@endpush

@push('script')
    <script src="{{asset('admin/js/custom/image-preview.js')}}"></script>
@endpush